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Every now and again we get a few upset mechanics or shop owners complaining that it is not possible for RepairTrust to provide accurate car repair estimates. They go on to say that we don’t know wh

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

at we’re talking about…that we’re idiots…and many other colorful words.

Following is one such discussion on car repair costs. It’s highlighted here to illustrate the resistance and defiance of the

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

auto repair industry to anyone suggesting a fair car repair price - even an average - other than the repair facility itself.

This particular shop owner writes via email (edited for this ar

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

icle):

I would like you to inform me on "what" I should charge for a given repair without you knowing anything about my business, about my warranty, my benefits for employees, my servi

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

ces or overhead. Please explain with clarity how you can predetermine the cost of doing business from one location to another.

I would really be surprised if anyone replied to this request. Advise

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

at a cost?? Come-on boys... lets come up with intelligent response here...

RepairTrust immediately responded:

Hello,

Thank you for contacting RepairTrust. We ver

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

much appreciate your thoughts.

Your question is a great one, and it has been raised before by other auto repair professionals in the industry.

Just so I'm clear, you'd like to know how we can pr

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

ice a job fairly without ever seeing it or knowing a shop's particular set-up (salary, overhead…etc.)

This question, again, while a good one, always surprises me.

I’ve been estimating car repair

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

s on all makes and models both foreign and domestic for well over twenty years. I would suspect that as a repair shop owner you provide estimates to your clients on a daily basis as well. Most time

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

this is done while the vehicle is in your possession. Other times, customers would like you to tell them what certain repairs are going to cost prior to coming in - correct…?

Letting customers kn

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

ow what repairs are going to cost ahead of time is just one of the many services that RepairTrust provides.

How we do it is simple:

The labor rate is the labor rate (we used the client's s

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

hop labor rate).

The labor times are determined from fair and well-established industry pricing standards (discussed at length in our books).

Part prices are part prices (MSRP anyway, and less th

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

matrix). This is also discussed at length in our materials.

Premium aftermarket parts are strikingly similar in cost across the nation. Miscellaneous charges, flat fees, shop supplies, hazardous

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

waste, disposal charges…etc, follow a similar pattern as well.

We even go so far as to account for local taxes, labor rates, and unforeseen circumstances (rust, corrosion…all the stuff a tech runs

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

into during a repair).

As a shop owner, when you provide an estimate, am I correct in assuming that you would add "barring any unforeseen circumstances" to any price you quoted?

A RepairTrust au

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

o repair estimate is detailed, accurate, and fair for both the car repair customer and the repair facility. Our primary goal is FAIR.

As for charging to provide a fair, accurate, and unbiased auto

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

repair estimate, we know the value of our service, as do our clients.

The fact is that 98% of all repair shops are charging excessive car repair prices, and the consumer has no resource in which

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

to turn. This statistic is supported by every government consumer agency – including Alaska, major and independent news sources, as well as a variety of consumer advocate groups.

The problem of ex

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

essive car repair prices is not just national; it’s intercontinental. Australia recently found that auto repair shops were number 4 on their top 10 consumer complaint list.

I hope this answers at

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

least some of your questions.

Thank you again for your comments, and please keep the professional lines of communication open.

Sincerely,

-Ted Olson
Founder, RepairTrust.com

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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